Frequently Asked Questions
Everything you need to know about Deimos Art collections and services.
What materials are used in Deimos Art pieces?
We use archival-grade canvases and premium sustainable wood frames to ensure every piece meets museum-quality standards and lasts for generations.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping may take 10-15 business days depending on customs processing.
Do you offer international shipping?
Yes, we ship our art worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely in love with your artwork, you can return it in its original packaging for a full refund or exchange.
How can I track my shipment?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
Are the artworks framed or unframed?
We offer both options. You can choose to purchase a print-only version or select from our curated range of custom frames to have your art arrive ready to hang.